In the Macros dialog box, a list of macros may appear. If any macro listed begins with "Auto," you may want to remove this macro. To remove an auto macro, click the macro, and then click Delete.
Note An auto macro may have been added by a Word add-in. To determine what template contains the auto macro, change the Macros in box to a listed template.
After you determine which template contains the auto macro, you may want to remove that template from your computer. Removing a template that was added by a Word add-in may reduce or stop the add-in's functionality. Click Cancel or click Close to close the Macros dialog box. On the File menu, click Exit to quit Microsoft Word. If the problem is resolved after you restart Word, the auto macro was the problem. On the Developer tab, click Macros in the Code group.
If any macro that is listed begins with "Auto," you may want to remove this macro. This problem may occur if your computer is infected with a virus that changes the global template Normal.
To help avoid virus infection, keep your antivirus software and your virus definitions updated with the latest versions. Ask your antivirus software vendor for the latest information.
For information about how to contact your antivirus software vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Office Products More Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve?
Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Thanks, Mr. All forum topics Previous Topic Next Topic. Replies 4. I'll be eagerly waiting to hear from you. Unfortunately, it often becomes corrupted. Word will create a new copy the next time it's started. You may need to change "Folder Options" before the file will be displayed. Here's a quote from one of eleanor's numerous helpful posts on this problem: 1.
Close Word. Type normal. Delete or rename the file s found. Reopen Word. The file deleted or renamed will be rebuilt automatically to the default settings.
If you have made changes to the normal. Thanks for reaching out to help me Jim I struggled with this problem for about a week. Then, as fate would have it, I solved my problem about twenty minutes after posting here last night. My problem turned out to be that I had replaced Symantec with McAfee, but did not properly uninstall Symantec.
Let me know what happens, jayeg. Post Reply. Top Contributor. Dell Support Resources. Latest Solutions. Take these steps to help prevent infection on your computer. Send us feedback. Tell us about your experience. Published Nov 07, Updated Sep 15, Learn about other threats. Files infected on specific dates become password protected by the virus.
A infects document files and templates used on an infected computer.
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