We have shared this with the team and they are looking into it. We will keep this thread and similar others updated once we have new information to share. Why would I want to edit my videos on my phone when I have a high resolution 27" monitor on my mac? On my phone I have to connect to the GoPro wifi, view all my video, select the ones to download, download them to the GoPro app, then watch them again to highlight them, then open them in create mode, then sit there and edit and add music, then save them to my photos so I can share them because sharing them from Qiuk app on the phone sucks Guess I don't need the GoPro account either Since the software is discontinued, it will not be developed.
As for the other poster who said "Why would I want to edit on my phone when I have a high res 27" monitor". Well what good is such a monitor if you're using an app that limits you to P output and limits what you can do with your footage. Feel free to use whatever software you want, people have different needs and abilities, but stop trying to use out of date, unsupported, discontinued software otherwise you're just going to keep running into issues like this.
Yeah I get it, they only want to support a single app for the phone, but thanks for pointing out the obvious. It's a cashflow thing. I've had many different GoPros over the years and I've seen the desktop app and the apple watch app taken out of production. Both were useful but discontinued. I can easily use another desktop app and I do, but it was nice sometimes to be able to throw together a quik clip on the desktop, add music from the premium music library and share it with friends.
I'll survive, I'll use the phone app or iMovie but probably don't need a premium account anymore so won't renew. Yes, use another video editor, it's the best thing to do. I suspect that the music in the mobile app is up to date with all the new tracks, the music in the destktop app probably used a different library and has different licensing requirements and therefore has probably been taken off line or the location of the music was changed in the database and this causes the issue.
The mobile app has it's uses I string together quick simple video's for the local news stations and then if they want the high res video, I upload the originals to my google drive for them to download.
The discounts on GoPro accessories also outweighs the cost of the subscription. Then the replacement costs of a camera exchange is also worth it. Just my thoughts on the matter. With "open gopro" being released earlier this year, there will be a lot more 3rd party options available for camera control coming. Yet there is nothing that comes close to Quik when you just want to make a 30 sec or 60 sec video synced with music.
Your updates are not helping in any way. This topic needs to be brought out to FB, Twitter and youtube rather than hiding here inside GoPro's own support pages where potential customer don't see the dark side of the company - inadequate aftersale support. Same issue for me I'm stunned with the low velocity and careless of GoPro support Like nobody really cares, it has been 2 weeks already What a poor support, gonna rid off of my GoPro 9 Please RESPECT your customers and try to help them Saying "we haven't updated the Quick App for 3 years, so don't wait anything guys" is inadaquate using mobile version is so hard for same purposes just DELETE the app from your site then if it's obsolete.
No, it's called a wake up call and it's facts. Just because you don't like the facts doesn't mean they aren't true. Since GoPro actually fired a lot of their staff when they were going down the toilet, there isn't anyone around who can continue to develop I mean "Fix" the software. The limited software staff people they do have are still trying to get the GoPro Player and GoPro webcam software to work.
They don't have time to work on "Legacy" software. Dont worry though, your dreams of continued development I mean GoPro have already said that further down the line, they are looking into the return of their windows software if it proves profitable and if you look at the hiring page, they don't just have many job openings for Android and iOS positions, they are also hiring 1 single windows software developement person.
As soon as that job opening is filled in Bucharest Romania, I'm sure GoPro will dedicate that persons time to developing Scroll to the apps section at the top of the page. Show me where there is a link to the Quik for desktop software there?
There is a link for the discontinued obsolete unsupported out of date legacy software in their legacy software. If GoPro deleted all downloads for their software, where would people be able to get software for their Fusion camera's for instance?
GoPro don't offer a current desktop editing solution. That may change in the future, however for now, there are plenty of other free viable solutions out there. Agree that Quik for Mac is really handy for knocking out a quick video with music synched - and that downloading multiple GBs of video clips to the iOS app on a phone is awkward. The music library is the major reason I went for the subscription. It is a pity that the gopro company and the support service are not interested in solving customer problems.
I have a paid subscription, why can't I use the app normally? I studied all similar topics on the forum, no one offered a solution to the problem. Gopro is a disappointment!!! Quik for desktop was discontinued over 4 years ago at this point. It is discontinued unsupported out of date software. Trying to use it is like trying to get your camera to work with Windows 3. You're better off using the free alternative editors out there.
It's not necessary for you to conutinually tell everyone it's no longer supported, we get it. People can read that in the other comments. It doesn't mean they're not dissapointed in GoPro's decision and wouldn't like some type of desktop support in the future.
Folks were still able to use the desktop app up until a few weeks ago and some have been using it for years so it seems like a new issue. People see this forum as a way to send a message to GoPro about how we feel about their products and their direction.
Just let them vent. I don't, I simply state the facts. Just becuase you don't like the answer doesn't mean it's not a fact. I want people to know that this software isn't going to be "fixed" by GoPro because that's just a "Fact". They need to move on and find another editing solution rather than sit patiently by their PC waiting for a fix that isn't coming. Nope, if I did I'd tell them that they need a PC editing program, even if it's just a direct port of their Android software.
In fact, there's an idea if you want to use Quik with a PC experience. If you have a samsung phone for example, download DEX, you can plug your phone into your PC, run your phone directly from your PC in full screen.
Therefore you can now edit your video's on QUIK and the only difference is that it fully works and is supported as it's the Android App. You're telling me not to speak for other people while you yourself are speaking for other people. If you don't like comments, ignore them. The latest commenter hadn't posted before in this topic and I just wanted them to know the facts. Why are you some adament that people don't get informed that GoPro Quik was discontinued over 4 years ago and is unsupported software?
In which case they should give the feedback to GoPro using the feedback section. That's where GoPro will tally up the amount of people who want a desktop solution and when it makes financial sense for them to work on such a product, they will. Posting about it in a forum won't generate that feedback though as they aren't wading through individual users, segregating repeated posts etc.
So if you're serious about wanting a desktop app, not only leave your own feedback in the right place, encourage others to do so also:. Correction, "Some folks" were still able to use the desktop app up until a few weeks ago. Others haven't been able to use it for quite some time depending on the hardware they had in their systems and compatibility.
What are you all going to do when Windows 11 gets released in about 1 week BTW that may not even support the software at all? I would get an error such as "Unable to restore over active database" when I tried to load it into a rebuilt machine during my recovery dry run on restoring the system. In reply to Jesuela Velho de Macedo :. In reply to Andre Dicaire :. This is the official online community site of the Emerson Global Users Exchange , a forum for the free exchange of non-proprietary information among the global user community of all Emerson Automation Solution's products and services.
All rights reserved. Products More. Create New Post. Comment or Question? Become a member of this Emerson Exchange group. Click here to join.
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